Unresolved Altice/Optimum Complaint Form

The Borough of Dunellen is tracking UNRESOLVED Optimum customer complaints. This refers to customers who have successfully contacted Optimum's customer service and did NOT have their issue resolved.
The Borough will not be addressing unresolved issues but needs this data in order to understand the scope of the quality of tv, phone and internet services in Dunellen so that it can better advocate for improved services for the Dunellen community.

Questions about this initiative? Please contact William Robins at wrobins@dunellen-nj.gov.